Disclaimer: Bonuses do NOT apply to residents of Ontario. Bet responsibly. Players must be 19 years or older to register in Ontario, British Columbia, Saskatchewan, New Brunswick, Newfoundland and Labrador, Nova Scotia and Prince Edward Island. Players must be 18 years or older to register in Alberta, Manitoba and Quebec.
Reviews from other readers
This casino is very quick and easy to take your money or etransfer with no problems. When it comes to send your winnings by etransfer it's very difficult and I've still recieved no transfer
Jackpot City seems to be an incredibly shady enterprise. They offer absolutely NO way to contact them. No phone number, no chat option and no email address. I did find a support email using CHATGPT and there is an immediate automated response that someone will contact me within 48 hours but no one ever does. I also can't close my account.
Not a fan of this casino. made a deposit, lost super fast with no wins at all, and the bonus was barely playable because of the high wagering. feels like a money trap
games and bonuses are good, but the wagering requirements are kinda high. it takes a while to actually turn bonus money into real money. if you don’t mind that, then it’s a good casino.
Decent casino, but withdrawals could be faster. had to wait almost 3 days for my cashout, which is longer than other places I play at. aside from that, no real issues.
Signed up a week ago and already enjoying the experience. Good variety of slots and live dealer games. the bonus offers are generous, and i appreciate the loyalty program too!
Very trustworthy casino. I had to verify my account before withdrawing, which took a little time, but after that, payouts were smooth. games are fair and i’ve actually won a few times!
the mobile version of the site works perfectly. easy to navigate, no lag, and games load fast. good selection of slots and live games too. one of my fav casinos!
Great casino experience so far. deposits are instant and withdrawals don’t take too long either. customer support was helpful when I had an issue with my bonus. will keep playing here!
Love the bonuses at jackpot city! they always have promos running and the wagering isn’t impossible like some other casinos. decent game variety too, no complaints.
I won my first decent payout here and got my money within 24 hours! super happy with the fast withdrawals and friendly support team. will def play here again!
Been playing here for a while now and i really like the game selection. plenty of slots, live dealer games and even progressive jackpots. cashouts take a bit of time but nothing crazy, overall solid casino!
Average reader feedback: Excellent
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My Personal Experience with Jackpot City Casino
JackpotCity Casino has been around since 1998, and with over 3.5 million users, it’s certainly one of the more popular online casinos. After reading many other positive reviews of Jackpot City, I decided to test it out for myself to see if it lives up to the hype. Right from the start, I was drawn in by the welcome bonus of up to $1,600 (though Ontario players can’t claim it). The sign-up process was straightforward, and within minutes, I was exploring its game selection. The interface felt smooth, both on desktop and mobile, and I appreciated how easy it was to navigate.
Game Selection: 9.7/10
While Jackpot City Casino doesn’t have the largest game library out there, its selection of over 500 games is still impressive. The slots variety is excellent, and I had fun trying out classic titles and newer games powered by Microgaming. Table games, including blackjack, roulette, and poker, are well represented. The live dealer section is also a highlight, offering real-time play with professional dealers in games like live blackjack and speed roulette. I found the gameplay fair and engaging, and the eCOGRA certification gives added confidence in the casino's integrity.
Bonuses: 9.7/10
Jackpot City Casino offers a lucrative welcome bonus spread over four deposits.
While this seems generous, keep in mind that you must meet a 35x wagering requirement before you can withdraw any winnings from the bonus. There is also a loyalty program where you earn points that can be redeemed for rewards, which is a nice touch.
Deposits and Withdrawals: 9.8/10
Jackpot City Casino supports a variety of banking options with reasonable deposit and withdrawal limits:
Deposit Methods:
- Visa/Mastercard: Minimum $5
- EcoPayz, Interac, MuchBetter, Skrill: Minimum $5
- Apple Pay: Minimum $5
- Neteller, Paysafecard: Minimum $10
- Electronic Check, INSTADEBIT: No minimum deposit
Withdrawal Methods:
- Visa: Minimum $10
- Skrill, MuchBetter, ecoPayz: Minimum $10
Deposits are instant, while withdrawals of real money take about 1-2 days to process, which is standard for most Canadian online casinos.
Mobile Gaming: 9.4/10
The mobile experience is seamless, whether you use the Jackpot City app (available on iOS and Android) or the mobile-friendly browser version. I found that all the games ran smoothly with crisp graphics and fast loading times, making it a great option for gaming on the go.
Customer Support: 10/10
Jackpot City Casino offers 24/7 live chat support, which I tested myself. The response time was quick, and the agent was knowledgeable. There’s also an email support option, but I found live chat to be the most efficient way to get assistance.
Security and Licensing: 9.9/10
Jackpot City Casino is licensed by the Malta Gaming Authority and is certified by eCOGRA, meaning it meets strict safety and fairness standards. It also operates under CADTREE Limited for Canadian players and is regulated by the Ontario Gaming Commission for players in that province. This gives me confidence that it’s a legitimate and secure platform.
Is JackpotCity Casino Legit?
Yes, JackpotCity Casino has been in operation for over two decades, holds reputable gaming licenses, and is certified for fair play.
Is JackpotCity Casino Legal in Canada?
Yes, Canadians can legally play at Jackpot City Casino, except for Ontario players, who must use the Ontario-specific version of the platform.
Is JackpotCity Casino Worth It?
If you enjoy slots, live dealer games, and a user-friendly casino experience, Jackpot City Casino is worth checking out. The welcome bonus is attractive, though the wagering requirements may be a hurdle for some. Overall, the platform is safe, convenient, and fun.
Pros and Cons
✅ Pros:
- Live dealer games for an authentic casino experience
- Low minimum deposit ($5)
- High payout rate (97.84%)
- Mobile-friendly with a dedicated app
❌ Cons:
- Fewer games than some competitors
- Wagering requirements for bonuses are high
Final Verdict
Jackpot City Casino delivers a solid online gaming experience with a mix of slots, table games, and live dealer options. It’s a reputable and secure platform with convenient payment options and responsive customer support. While the game selection isn’t the largest, the quality is top-notch. If you’re looking for a trusted online casino with a strong reputation, Jackpot City is a great choice.
Here is a quick comparison table so you can see which online casinos are the best in Canada, to help you make your decision on which one to use.
Comparison Table: Best Online Casinos in Canada
(Scroll across to see all 5 casinos)
